Privacy Policy

Effective Date: November 4, 2025 Last Updated: November 4, 2025

Chamoy Labs, LLC (“we,” “us,” or “our”), which operates the Chamoy service, respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect information when you interact with the Chamoy website at chamoy.io and related products or services (collectively, the “Services”).

Information We Collect and How We Use It

We may collect information that you voluntarily provide to us when you interact with the Services, such as when you contact us, create an account, or otherwise communicate with us. This information may include basic personal or account details, such as your name, email address, restaurant name, or similar contact information.

We may also automatically collect limited technical or usage information when you use the Services. This may include information such as browser type, device or operating system details, IP address, and general usage data.

Information we collect may be used for purposes such as:

  • Providing and maintaining the Services, including loyalty programs and reputation management tools
  • Responding to inquiries and communications
  • Processing payments and managing subscriptions
  • Improving features and functionality
  • Complying with applicable legal obligations

Sharing, Retention, and Security of Information

We do not sell your personal information. We may share information with third-party service providers who perform services on our behalf, such as payment processing, hosting, or technical support, and only to the extent necessary for them to perform those services. We may also disclose information if required to do so by law or in response to valid legal requests.

Please note that loyalty program pages and feedback forms created using the Services are intended to be publicly accessible via QR codes and shareable links. You are responsible for ensuring that any content you publish through the Services is appropriate for public display.

We retain information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

We take reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices, Updates, and Contact Information

You may choose not to provide certain information to us, though doing so may limit your ability to use some features of the Services. Depending on your location, you may have certain rights regarding your personal information under applicable laws, including the right to access, correct, or request deletion of your data.

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date at the top of this page. Continued use of the Services after any changes indicates acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us at:

Chamoy Labs, LLC Operator of the Chamoy service Email: samad@chamoy.io Website: https://chamoy.io